NCEM Communications Branch Virtual Training Sessions

The below offerings are available in NCTERMS. These modules are intended for all public safety stakeholders, not just communications professionals. For more information email AuxComm@w4nc.com.

Module 1: Communications Systems and Processes Overview (VTNC-COMM10)

March 3, 2022

Virtual offering – 1 Hour

Description: This offering is the first in a series of three modules addressing communications systems operation and redundancy. This session will give a high level overview of public safety answering points (PSAPs), radio systems, commercial voice and data networks and other technology solutions that are used by public safety stakeholders. This session will also assist public safety stakeholders with identifying current communications pathways and processes in order to better prepare for incidents and events.

Module 2: Communications Systems Degradation Awareness (VTNC-COMM11)

April 7, 2022

Virtual offering – 1 Hour 

Description: This offering is the second in a series of three modules (VTNC-COMM10) addressing communications systems operation and redundancy. This session will identify common voice and data network degradations and the associated impacts to public safety stakeholders. Topics include 911 System, Radio network and voice/data network issues that may be encountered from these degradations. Panelists will briefly address options to overcome degradations in order to provide alternate communications pathways.

Module 3: Communications PACE Planning and COOP Considerations (VTNC-COMM12)

April 21, 2022

Virtual offering – 1 Hour 

Description: This offering is the third in a series of three modules (VTNC-COMM10, VTNC-COMM11) addressing communications systems operation and redundancy. This session will provide students with awareness of primary, alternate, contingent and emergent (PACE) communications plans. This session will provide guidance to public safety stakeholders with the tools to begin the creation of an internal PACE plans in order to more effectively communicate. This session will also address communication pathway considerations when creating and implementing continuity of operations (COOP) plans.